Terms and Conditions of Use

Last updated: June 16, 2025

1. Acceptance of Terms

By accessing the website spahrio.com.br, you agree to these Terms and Conditions, as well as our Privacy and Cookies Policy.

2. About Spa H Rio

Spa H Rio is an exclusive space for men, located in Copacabana – RJ, offering massage and aesthetic services performed by male professionals in a private, safe, and welcoming environment.

3. Appointments and Operations

All services are provided by appointment only, ensuring discretion, comfort, and privacy.

An appointment is only considered valid after confirmation via WhatsApp containing:

• Selected service
• Price
• Date and time
• Complete instructions

To validate the appointment, the client must reply confirming the information received.

Without this confirmation, the appointment is not valid.

Spa H Rio does not have a reception desk. Therapists arrive exclusively at the confirmed time, ensuring full privacy and exclusivity during the session.

4. Online Reservations (SimplyBook)

Appointments can be made through SimplyBook, the platform used to check available time slots and make online reservations.

After booking, you must send a WhatsApp message informing us of the reservation to ensure proper validation of the scheduled time.

Without WhatsApp confirmation, the appointment may not be considered valid.

5. Commitment and Punctuality

Each time slot is reserved exclusively, blocking both the therapist and the room.

Spa H Rio operates with a limited number of sessions per day, prioritizing quality, individual attention, and better schedule organization.

Each reservation represents a commitment between the client and the spa.

6. Session Duration

Sessions of 60 and 90 minutes refer exclusively to massage time.

There is an average tolerance of up to 10 minutes for changing clothes and finishing the session.

For greater comfort, 90‑minute sessions allow for a smoother, more progressive, and complete experience.

7. Payment and Deposit

Online reservations may require partial advance payment as a deposit.

The deposit refers exclusively to securing the appointment time and will be deducted from the total amount at the session.

Blocking the schedule ensures exclusivity of the professional, the room, and the necessary structure for the service.

8. Use of Content

All content on this website is the property of Spa H Rio and is protected by applicable law.

Any reproduction, copying, distribution, or use without prior authorization is prohibited.

9. Information Collection

The Spa H Rio website is primarily informational and institutional.

General browsing does not require registration, does not include a login area, and does not request personal data for simple access to content.

When the user voluntarily fills out the form available on the website, only basic contact information—such as name and phone number—may be requested for follow‑up via WhatsApp or continuation of the requested service.

Technical and navigation data may also be used, such as most‑visited pages, time spent on the site, and button interactions, for statistical purposes, performance analysis, and improvement of the user experience.

10. Information Sharing

Spa H Rio does not sell personal data, does not maintain promotional client lists, and does not use a commercial CRM based on website navigation.

Technical tools may be used when necessary for website operation, navigation measurement, security, customer service, and platform functionality, always aligned with the purposes described in our Privacy and Cookies Policy.

Spa H Rio also does not actively share customer‑related activity data with Meta for advertising purposes and does not run targeted ads on Facebook, Instagram, or WhatsApp based on such data.

11. Security

We adopt technical, administrative, and organizational measures appropriate to the nature of our operations to protect information against unauthorized access, misuse, alteration, loss, or improper disclosure.

12. Updates

These Terms and Conditions may be updated at any time to reflect operational, technical, legal, or regulatory changes.

The current version will always be available on this page.

13. Contact

For questions or requests related to these Terms and Conditions:

Spa H Rio
Email: contato@spahrio.com.br
Location: Copacabana – Rio de Janeiro – RJ